Privacy Policy

This Privacy Policy applies to information collected through the website of Looks Cosmetic Clinic, a venture of Looks Health Services Limited.

In this policy, “Looks Clinic”, “we”, “us” and “our” refer to Looks Cosmetic Clinic and Looks Health Services Limited, wherever applicable.

We respect your privacy and aim to handle the information you share with us in a clear and responsible manner. By using this website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

When you contact us or submit an enquiry through this website, we may collect information that you choose to provide, such as:

Please share only the information needed for your enquiry. The website contact form is not intended for submitting detailed medical records, reports, photographs or other sensitive health information unless specifically requested through an appropriate communication channel.

An enquiry submitted through the website will be used for responding to that enquiry and related communication. It will not, by itself, be treated as your consent to receive unrelated promotional communication.

If your enquiry includes information about a skin, hair, dental, cosmetic, body or wellness concern, that information will be handled only for the purpose of understanding and responding to your request, or supporting further communication initiated by you.

Website enquiries do not create a confirmed doctor-patient relationship, treatment plan or medical record by themselves.

Information collected during an in-clinic consultation, procedure or treatment may be handled separately as part of the care process and any applicable consent or documentation requirements.

When you voluntarily submit your information through a website form, email, phone call or other enquiry channel, you permit us to use that information to respond to your request and communicate with you about it.

Where required under applicable law, you may withdraw your consent for further processing of information shared by you. Withdrawal of consent may affect our ability to continue responding to an enquiry or provide a requested service.

Withdrawal will not affect processing already carried out lawfully or information that may need to be retained under applicable legal or regulatory requirements.

We do not sell personal information collected through this website.

Any sharing of information will be limited to the purpose for which it is reasonably required.

As Looks Cosmetic Clinic is a venture of Looks Health Services Limited, this website may also receive corporate or investor-related enquiries.

Information submitted for investor grievances, shareholder communication, statutory requests or corporate matters may be used to respond to the request, maintain appropriate records, coordinate with relevant authorised persons or comply with applicable corporate and regulatory obligations.

Investor-related information will not be used for treatment marketing purposes merely because it has been submitted through the website.

This Privacy Policy does not assume the use of advertising cookies, tracking pixels or analytics tools unless they are introduced on the website.

The website may use technical features required for basic website operation, form submission, security or user access. If non-essential cookies, analytics tools or advertising technologies are introduced, appropriate information and user choices will be provided where required under applicable law.

We take reasonable steps to protect information collected through this website from unauthorised access, misuse, alteration, disclosure or loss.

However, no website, email communication or internet-based transmission can be guaranteed to be completely secure. You should avoid sharing unnecessary confidential or sensitive information through a general enquiry form.

Information submitted through the website may be retained only for as long as reasonably necessary to:

When information is no longer required for an applicable purpose, it will be handled in accordance with applicable law and internal record-management requirements

Subject to applicable law, you may request to:

To submit a privacy-related request, please contact us using the details provided at the end of this policy. We may need to verify your identity before acting on a request

This website is not directed at children.

Where an enquiry relates to a person under the age of 18, it should be submitted by, or with the involvement of, a parent or lawful guardian. We do not knowingly seek personal information from children through the website without appropriate involvement or authorisation, where required.

This website may include links to third-party platforms or websites, such as maps, social media pages, stock exchange resources or other external services.

Once you leave this website, the collection and handling of your information will be governed by the privacy practices of the relevant third party. We are not responsible for the privacy policies or practices of external websites.

We may update this Privacy Policy from time to time to reflect changes in the website, enquiry process, legal requirements or business operations.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically when using the website or submitting information.

These Terms & Conditions shall be governed by the laws of India.

Any dispute relating to these terms or the use of this website shall be subject to the jurisdiction of the competent courts having jurisdiction in accordance with applicable law.

For questions about these Terms & Conditions, website use, treatment enquiries or general assistance, please contact: